FAQs
Shipping
Yes, we provide free shipping worldwide. We run discounts and promotions on our website, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-10 days. Delivery details will be provided in your confirmation email.
We use all major carriers and local courier partners. If you have any further queries please contact us.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
• Preserve the ritual item in the glass cabinet while not in use.
• The ritual item should be placed in a dry, dust-free environment.
• Ritual items are best kept indoors, away from direct sunlight, and at room temperature.
• In case of any damages and repair, we highly recommend you seek help from an expert or please get in touch with us.
• Place them at room temperature, avoiding direct sunlight.
• Make sure that the area where your statue is placed is completely free of moisture and dust.
• Place it at the highest place on your altar after being consecrated by Lama/monks. The best practice is to keep them covered inside a glass cabinet.
• Do not use your bare hands or any objects with a rough surface to wipe the face. Directly touching with the bare hands objects can smudge the face,
leaving scratches.
• In case of any damages and repair, we highly recommend you seek help from an expert or please get in touch with us.
•Hang the thangka in a traditional silk brocade.
•Keep thangkas covered when they are on display but not in use.
•Rotate thangkas between display and storage regularly, two to four times a year, to reduce the amount of exposure to light. Keep away from sunlight and
humidity.
•Do not apply liquids or other materials to the surface of the thangka.
• In case of any damages and repair, we highly recommend you seek help from an expert or please get in touch with us.